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Windows Troubleshooting
Common errors and solutions for D-Secure Windows operations
Common Issues
❌ Drive Not Detected
Cause: Driver issues or hardware connection problems
Solution: Update drivers, check SATA connections, try different USB port
❌ BitLocker Access Denied
Cause: Insufficient permissions or locked drive
Solution: Run as administrator, unlock BitLocker first, suspend protection
❌ Erasure Process Stuck
Cause: Bad sectors or hardware failure
Solution: Check disk health, run CHKDSK, try different erasure method
❌ SSD Secure Erase Failed
Cause: Drive locked or unsupported command
Solution: Check ATA security status, use manufacturer tool, try hdparm
Error Codes
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0x80070005Access Denied - Run as administrator
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0x80070015Device not ready - Check connections
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0x8007001FDevice error - Hardware issue
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0x80070057Invalid parameter - Check command syntax